Trust CenterCertifications
Certifications and audits

ISMS operational, ISO 27001 certification in Q1 2027

Overview of our certifications, audits and compliance roadmap. Onesurance continuously invests in achieving and maintaining the highest security standards.

  • ISO 27001 certification: Q1 2027.
  • ISMS fully operational: information security management system active.
  • Annual internal audits: most recent audit completed in September 2026; additional audit upon significant changes.
  • External pentest programme: first external pentest planned for Q1 2027.
Our certifications

The status of every track

Detailed overview of all certifications and compliance frameworks that Onesurance pursues and adheres to.

ISO 27001

In progress

  • Status: ISMS fully operational, external certification Q1 2027
  • Scope: Information security management system
  • Annex A (ISO 27001:2022): 93 controls in 4 themes
  • Audits: Annual internal
Organisational controls

Information security policies, organisation of information security, asset management and access control. All organisational controls are defined, implemented and periodically reviewed.

People controls

Screening, terms of employment, security awareness training and disciplinary processes. All employees complete a security awareness programme and receive periodic training.

Physical controls

Physical security is ensured through Microsoft Azure data centres (ISO 27001 and SOC 2 certified) with 24/7 surveillance, biometric access control and environmental management.

Technological controls

Encryption at rest and in transit, network segmentation, vulnerability management, logging and monitoring. All technological controls are continuously monitored via Azure Security Center.

AVG / GDPR Compliance

Compliant

  • Status: Fully compliant since inception
  • DPO appointed: Menno Kooistra
  • Data processing agreement: DPA available for all clients
  • DPIAs: Conducted for all high-risk processing activities
  • Register: Record of processing activities maintained and up to date

DORA

Aligning

  • Status: Control measures established based on the 5 DORA pillars
  • Sector: Specific to the insurance industry
  • ICT risk management
  • Incident reporting
  • Digital operational resilience
  • Third-party ICT risk management
  • Information sharing

EU AI Act

In preparation

  • AI systems classification: Limited / Minimal Risk
  • Design: Human-in-the-loop design
  • Status: Preparing for full compliance
  • AI systems classified by risk level
  • Transparency requirements implemented
  • Human oversight in all AI processes
Audit planning

What has been done and what comes next

Overview of our planned and completed audits and security assessments.

TypeFrequencyLastNext
Internal auditAnnuallySeptember 2026September 2027
Penetration testAnnually—Q1 2027
DPIAOn change06-11-2024Scheduled
DR testAnnually—To be scheduled
Contact

Questions about our certifications?

Our Data Protection Officer is happy to assist you with questions about certifications, audits or compliance.

Compliance and security: dpo@onesurance.ai (DPO Menno Kooistra)
Technical questions: support@onesurance.ai
Email our DPO →