Trust Center

Your portfolio data secure, entirely within the EU

Information security is the foundation of everything we build. Here you can read how Onesurance protects your data and which agreements apply.

  • Storage, processing and access exclusively within the European Union.
  • Onesurance is the processor; you remain the data controller.
  • No general model training on your data, unless you agree otherwise in the data processing agreement.
100%
processing within the EU
24 hours
maximum until data breach notification to you
24/7
monitoring of the environment
Q1 2027
ISO 27001 certification
Our approach

Three principles guide every security decision

We take a risk-based approach: we continuously identify, assess and treat security risks.

Confidentiality

Access controls, encryption and monitoring protect sensitive and personal information against unauthorised access.

Integrity

Systematic checks and validation keep information accurate, complete and unaltered.

Availability

Redundant infrastructure, business continuity planning and proactive monitoring keep the service available.

Compliance

Where we stand, per framework

FrameworkStatusDetails
AVG / GDPRCompliantFull compliance since inception; Data Protection Officer appointed.
ISO 27001In progressISMS operational; certification audit planned for Q1 2027. Last internal audit: September 2026.
DORAAligningControl measures set up around the five DORA pillars.
EU AI ActIn preparationAI applications classified as Limited / Minimal Risk; developments are being monitored.
NIST CSFGuidelineCore controls implemented; continuous improvement.
CIS ControlsGuidelineTop 10 critical controls active; periodic evaluation.

Details per framework: Compliance overview →

Contact

Questions about security, compliance or privacy?

Our Data Protection Officer is happy to answer them.

Compliance and security: dpo@onesurance.ai (DPO Menno Kooistra)
Technical questions: support@onesurance.ai
Email our DPO →