Search in Trust Center…

Back to overview

Platform Architecture

Platform Architecture

Secure Access
All requests via Azure API Gateway with Web Application Firewall and DDoS protection.

Processing & Analytics
Auto-scaling application services for data processing and real-time analytics.

Data Management
Enterprise-grade databases with encryption, backups, and redundancy.


integrations RESTful APIs and webhooks for secure data exchange. Core Components

API Gateway
Azure API Management with Web Application Firewall (WAF), rate limiting, and DDoS protection.

Application Services
Auto-scaling app services with health monitoring, auto-healing, and blue-green deployments for zero-downtime updates.

Data Storage

  • Azure SQL Database for primary data

  • Azure Blob Storage for documents and backups

  • Azure Key Vault for encryption keys

Monitoring & Security
Azure Monitor, Application Insights for monitoring and threat detection.

Network Security

Multi-Layer Security

Network Segmentation

  • Isolated Virtual Network (VNet)

  • Separate subnets per function

  • Database subnet without internet access

  • Network Security Groups (NSGs) per subnet

Connectivity

  • Internet access via Azure Front Door with WAF

  • HTTPS only for all API endpoints

  • Optional VPN for enterprise customers

  • Private endpoints for sensitive resources

High Availability & Redundancy

Multi-Zone Deployment

Availability Zones

  • Resources distributed across 3 availability zones

  • Automatic failover in case of failure

  • Uptime SLA: 99.99% (max. 52 minutes downtime per year)

Load Balancing

  • Traffic distribution across multiple instances

  • Health probes and auto-healing

  • Geographic routing to nearest instance

Database Redundancy

  • Automatic geo-replication

  • Point-in-time restore every 5 minutes

  • Read replicas for disaster recovery

  • Automatic failover groups

Performance & Scalability

Auto-Scaling

  • Horizontal scaling: More instances during high load

  • Metrics-based: Automatically based on CPU, memory, requests

  • Headroom: 30% reserve capacity

Optimization

  • Redis caching for frequently accessed data

  • CDN for static assets

  • Optimized database queries

  • Asynchronous processing

Backup & Disaster Recovery

For backup strategy and disaster recovery, see Business Continuity & Disaster Recovery.

Monitoring & Observability

24/7 Monitoring

Application Monitoring

  • Performance, availability, and usage tracking

  • Response times and error rates

  • Distributed tracing

Infrastructure Monitoring

  • CPU, memory, disk, network metrics

  • Database performance

  • 90 days of online logs, 1 year archived

Alerting

  • Multi-level alerts (Info → Critical)

  • 24/7 on-call coverage

  • Escalation paths

Security

Enterprise-Grade Security

Our security follows industry best practices with protection at every level:

Protection

  • Firewalls and DDoS mitigation

  • Isolated network architecture

  • Secure coding and penetration testing

Data Security

  • AES-256 encryption at rest

  • TLS 1.3 for data in transit

  • Secure key management

Access management

  • Multi-factor authentication (MFA)

  • Role-based access control

  • Principle of least privilege

Monitoring

  • 24/7 security monitoring

  • Automatic threat detection

  • Incident response procedures

We will be happy to contact you for detailed security assessments and audits.

DevOps & Deployment

CI/CD Pipeline

  • Automated build, test, and deploy

  • Infrastructure as Code (Terraform)

  • Security scans with every deployment

  • Blue-green deployments for zero downtime

Environments

  • Development: Feature branches, isolated

  • Staging: Production-like testing

  • Production: Live environment

  • Anonymized data in non-production

Service Level Agreement

For our SLA terms and conditions, see Business Continuity & Disaster Recovery.

Planned Maintenance

  • Frequency: Monthly maintenance windows

  • Notice: Minimum 7 days in advance

  • Timing: 8:00 p.m. - 6:00 a.m. CET

  • Duration: Maximum 4 hours