Welcome to Onesurance

Welcome to Onesurance!

This documentation page is your central source for all the knowledge, explanations and practical instructions surrounding the Onesurance platform. Whether you are just starting out, have been a user for some time, or have a specific question - here you will find all the guidance you need to work effectively with our system.

What will you find in our documentation?

Our documentation is built around the day-to-day use of Onesurance by different roles in your organization. The goal of this knowledge base is to get you up and running quickly and clearly so that you get more value from our platform:

• Clear explanation of key concepts

• Step-by-step instructions for daily tasks

• Background on AI predictions and segmentations

• Helpful tips and best practices

• Technical guidelines and troubleshooting help

Do you have a question that is not immediately answered? Your Customer Success Manager is always available and happy to answer questions personally. You can find his/her contact information at the bottom of every page, or via the "Contact & Support" section.

How do you use this documentation?

The structure is tailored to different audiences. You can browse, search or navigate directly via the menu. With each article you will find related topics to quickly click through to additional explanations or depth.

Do you have feedback, find a topic unclear or missing information? Let us know via the feedback button in the portal, or contact your Customer Success Manager. Together, we will keep making the documentation better and more relevant.